IDC FutureScape: Worldwide Future of Operations 2022 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide Future of Operations 2022 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: By 2023, Only 25% of G2000 Companies Will Have Moved Beyond Enforcement of IT Policies in Operations, Resulting in a Limited Ability to Extract More Value and Insights from Their Operational Data

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 2: By 2023, 40% of G2000 Companies Will Develop All-New Processes as Remote Operations First, Compared with the Very Limited Number of Remote Operations Processes in 2020

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 3: Compared with 2% in 2021, by 2024, 35% of G2000 Companies Will Use Their Digital Engineering Capabilities to Sell Remote Operations, Data, and Other Services to Peers, Partners, and Customers

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 4: Compared with Less than 5% Today, by 2027, 40% of Consumer Value Chains Will Share Real-Time Capacity Information Based on Increased Consumption and Demand Transparency

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 5: By 2026, 60% of G2000 Companies Will Use Sustainability KPIs and Data as Primary Operational Control Parameters, Compared with Less than 20% in 2021

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 6: By 2026, 40% of G2000 Companies Will Have Used AI, Data Governance, and Restructuring to Develop a Resilient and Distributed Operational Decision-Making Framework That Drives 25% Faster Change Execution

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 7: By 2025, 30% of Brand Owners/Managers Will Bring Operations Back In-House or Closer to Demand to Exercise Greater Operational Control, Improve Supply Transparency, and Reduce Operational Risk

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 8: By 2024, the Use of Data and Analytics Will Have Enabled a 3% Reduction in Global CO2 Emissions by the Industrial and Commercial Sectors (a Net Reduction of over 400 Million Metric Tons of CO2)

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 9: From 2021 to 2027, the Number of New Physical Assets and Processes That Are Modeled as Digital Twins Will Increase from 5% to 60%, Resulting in Operational Performance Optimization

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

• Prediction 10: Compared with Less than 10% in 2021, by 2025, 60% of Companies Will Use Some Form of Remote Expert to Support Operational Staff with AI and Knowledge Management

• Associated Drivers

• IT Impact

• Business Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• Geopolitical Risk — Societal and Economic Tensions Irrupt

• Embracing Digital First — New Strategies for Complexity and Ubiquity

• The Velocity of Connectedness — The Future Is Data in Motion

• Intelligence on Demand — Navigating the Torrent of Data

• Environmental and Social Responsibility — A New Stakeholder-Driven Imperative

• Workforce Outlook — Redefining Teams, Reinventing Models, and Rethinking Leadership

• Engagement Reimagined — From Responsive to Anticipatory

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• Related Research