TECH BUYER Jan 2023 - IDC Perspective - Doc # US46593421

AI-Driven Field Service Closes the Divide Between the Reactive and Autonomous Support

By:

Aly Pinder
Loading
Table of Contents

Executive Snapshot

Figure: Executive Snapshot: AI-Driven Field Service Closes the Divide Between the Reactive and Autonomous Support

Situation Overview

Figure: Primary Business Drivers for Using AI

Data Needs to Be Actionable

Figure: Impact of AI on Jobs Over the Past 12 Months

Field Service Excellence Buoyed by AI

Figure: Current and Planned Use of AI for Field Service Execution

Figure: AI Use Cases in Service

Advice for the Technology Buyer and Service Leaders

Learn More

Related Research

Synopsis

Content


Related Links