target audience: TECH BUYER Publication date: Jun 2021 - Document type: IDC MarketScape - Doc Document number: # US46154220
IDC MarketScape: Worldwide Customer Experience Management Solutions for Utilities 2021 Vendor Assessment
Content
List of Tables
List of Figures
Related Links
Table of Contents
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IDC MarketScape Figure
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Figure: IDC MarketScape: Worldwide Customer Experience Management Solutions for Utilities 2021 Vendor Assessment
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IDC Opinion
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IDC MarketScape Vendor Inclusion Criteria
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Advice for Technology Buyers
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Vendor Summary Profiles
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Gentrack
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Strengths
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Challenges
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Hansen Technologies
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Strengths
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Challenges
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MECOMS
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Strengths
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Challenges
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Oracle
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Strengths
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Challenges
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Pegasystems
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Strengths
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Challenges
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Salesforce
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Strengths
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Challenges
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SAP
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Strengths
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Challenges
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Appendix
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Reading an IDC MarketScape Graph
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IDC MarketScape Methodology
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Market Definition
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Strategies and Capabilities Criteria
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Table: Key Capabilities Measures for Success: Worldwide Customer Experience Management Solutions for Utilities
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Table: Key Strategy Measures for Success: Worldwide Customer Experience Management Solutions for Utilities
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Learn More
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Related Research
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Synopsis
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