Gaia Gallotti
This IDC Market Perspective analyzes worldwide smart customer operations in the energy sector. It outlines M&As, agreements, reorganizations, and major business developments; customer engagement; customer care & billing and customer...
This IDC Survey Spotlight analyzes select results from the final-year assessment of IDC's global Future Enterprise Resiliency and Spending Survey — Wave 11, December 2022.The presentation focuses on the impact of the ongoing energy crisis o...
This IDC Survey Spotlight analyzes select results from the final year assessment of wave 11 of IDC's global Future Enterprise Resiliency and Spending Survey in December 2022. It focuses on the impact of the ongoing energy crisis on companie...
Energy Consumer Survey 2022 - Implications for European Utilities - Part 1
Energy Consumer Survey 2022 - Part 3
Utility Customer Experience Transformation Case Study
More results
Analyst Location
Italy
Regions
Western Europe, Central and Eastern Europe, Middle East and Africa