Public Sector IT Organizational Transformation: How Government CIOs Can Win and Keep Program Executives' Support

Executive Snapshot

• Figure: Executive Snapshot: Winning and Keeping Program Executives' Support

Situation Overview

• The IT Program Line-of-Business Organizational Transformation Imperative

• Engaging Program Executives in IT Organizational Transformation

• What's Different About Government IT Organizational Transformation in the Digital Era?

• Program Executives Are Increasingly Spending More on Technology

• Integration and Scale Touch Both IT and Program Executives

• Shadow IT Is Becoming Program IT and Integrating with Traditional IT

• The Business Context for IT Organization Transformation Requires Dramatic Adaptation

• Objectives for Working with Program Executives to Drive Organizational Transformation

• Figure: Working with Program/LOB Executives

• Best Practices

• Challenges of Working with Program Executives

• Table: Keys to Success in Working with Program Executives on IT Organizational Transformation

• Table: Never Do This When Working on Change with Program Executives

• Crafting an IT Transformation Strategy for Working with Program Executives

• Understand Each Program and Its Leader

• Formalize Shared Digital Transformation Goals and Values

• Identify IT Services That Compel Program Executives to Engage

• Model IT and Program LOB Organizational Transformation with a Sliding-Scale Approach

• Together, Imagine Optimally Aligned IT and Program Organizations

• Learn to Let Go

• Strive for Distributed Governance and Decision Making

• Adopt, Align, and Publish Key Success Metrics

Advice for The Technology Leader

• Figure: Essential Guidance

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• Related Research

• Synopsis