target audience: TECH BUYER  Publication date: Aug 2019 - Document type: IDC Perspective - Doc  Document number: # US45449819

Developing a Soft Skills Strategy for Government Digital Transformation

By: 

  • Thom Rubel
  • Eric Bloom
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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Developing the Required Soft Skills for Government Digital Transformation

  • Situation Overview

    • Specific Program and Public Sector Services Skills and Knowledge

    • Thought Leadership Skills

    • Emotional Intelligence

    • Strategic Thinking

    • Fostering Innovation

    • Organizational Productivity Mentality

    • Interpersonal Skills

    • Change Management

    • Conflict Resolution

    • Content Presentation

    • Facilitation/Meeting Leadership and Participation

    • Business/Operational Skills

    • Leading Without Authority (Influence)

    • Project Management

    • Business Analysis

    • Negotiation

  • Advice for the Technology Leader

    • Figure: Essential Guidance: Developing Soft Skills for Government Digital Transformation

  • Learn More

    • Related Research

    • Synopsis