target audience: TECH SUPPLIER Publication date: Aug 2024 - Document type: IDC Survey Spotlight - Doc Document number: # US52546124
Are Organizations Willing to Let AI Automate Network Management?
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Abstract
This IDC Survey Spotlight highlights results of a survey question gauging the comfort level organizations have with embracing AI-powered network automation. The results are drawn from IDC's Worldwide AI in Networking Special Report, driven by an extensive worldwide survey of 1,209 enterprise network executives and experts. This survey covers requirements, impact, and plans for both AI workloads across the network and AI-powered networking solutions deployed within the network. The focus of this research is comprehensive, covering datacenters, cloud and edge, and network management. While this presentation offers only a view into total responses, results are available by geographic region, select country, company size, major vertical industries, respondent's role, and AI maturity level.
"As AI-enhanced network management systems have grown in volume and capability, there remains a fundamental question of what comfort level organizations have in using AI-powered automation to manage their networks. This survey data question finds a strong willingness to use AI-powered management to take automated network remediation or optimization actions. But there are a range of AI-powered remediation and optimization actions — some that carry more weight than others. Customers will be at different stages in their comfort with using AI-powered automation, so IDC recommends vendors offer customers a range of options for AI-powered network management." — Brandon Butler, senior research manager, Enterprise Networks