target audience: TECH BUYER Publication date: Aug 2024 - Document type: Tech Buyer Presentation - Doc Document number: # US52518424
Tech Buyers Introduction to AI Agents and Agentic Workflows
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Abstract
This IDC Tech Buyer Presentation provides information on what AI agents and agentic workflows are, the evolution of AI assistants to AI agents, example real-world AI agents, and innovative technology offerings and use cases. It also includes the impact on RPA, integration technologies, business applications, and RAG. This presentation also covers the promise and challenges of the rapidly evolving but nascent AI agents and agentic workflows market. It provides guidance to the technology buyer on how to prepare for this upcoming revolution.
"Over the past few months, AI agents and agentic workflows' discussions have taken the technology world by storm. Instead of using AI to optimize an isolated business process, AI agents could orchestrate the end-to-end value chain," says Ritu Jyoti, GM/GVP, Artificial Intelligence (AI), Automation, Data and Analytics Research at IDC. "The companies that embrace trusted multi-agents' collaboration responsibly will thrive in the AI era."