target audience: TECH SUPPLIER Publication date: Jun 2024 - Document type: IDC Survey Spotlight - Doc Document number: # US52095824
Procurement Business Process Services DX Initiatives: Generative Supplier Relationship Management
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Abstract
This IDC Survey Spotlight examines how global enterprises plan to use digital technologies for supplier relationship management over the next one to three years. This includes using technology to enable a real-time view of the supplier base and suppliers' performances, smart financing, and tier N visibility. Generative supplier relationship management is defined as one of the seven core programs in IDC's Worldwide Digital Transformation Use Case Taxonomy, 2023: Procurement (IDC #US51213122, September 2023).
Data depicted in this IDC Survey Spotlight is from IDC's September 2023 Worldwide ServicesPath Survey (n = 187). Survey respondents include line-of-business and IT roles across industries and companies of 1,000+ employees. Survey respondents also indicated procurement business process services (outsourcing of procurement activities associated with a company's need to obtain goods/services to manufacture a product or operate an organization) was the most strategic in achieving their goals over the next two years.