target audience: TECH SUPPLIER  Publication date: Mar 2024 - Document type: IDC Survey Spotlight - Doc  Document number: # US51910124

Procurement Business Process Services DX Initiatives: Intelligent Contract Use Cases

By:  Alison Close Loading

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Abstract


This IDC Survey Spotlight examines how global enterprises plan to use digital technologies for intelligent contracts over the next one to three years. This includes using technology for automating call-offs and SLAs, condition term/condition discovery, contract authoring/signatures, and continuous monitoring. Intelligent contract is defined as one of the seven core programs in IDC's Worldwide Digital Transformation Use Case Taxonomy, 2023: Procurement (IDC #US51213122, September 2023).

Data depicted in this IDC Survey Spotlight is from IDC's 2023 Worldwide ServicesPath Survey, September 2023 (n = 187). Survey respondents include line-of-business and IT roles across industries and companies of 1,000+ employees. These respondents also indicated that procurement business process services (outsourcing of procurement activities associated with a company's need to obtain goods/services to manufacture a product or operate an organization) was the most strategic in achieving their goals over the next two years.



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