target audience: TECH SUPPLIER Publication date: Sep 2024 - Document type: IDC Survey - Doc Document number: # US51785024
Knowledge Management: Process and Integrations, 2024
Content
- 21 slides
Get More
When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Related Links
Abstract
This IDC Survey presentation examines knowledge management (KM) processes and integrations within organizations.
IDC's Enterprise Content and Knowledge Management Services team conducted a survey of IT and business decision-makers in North America to explore the current state of knowledge management solutions within organizations.
For the purposes of this IDC Survey, knowledge management solutions are defined as technologies and processes designed to facilitate finding, capturing, creating, sharing, using, and accessing knowledge. Knowledge management can improve the collective knowledge base, and it can deliver better outcomes for internal users and/or external customers and partners.