target audience: TECH SUPPLIER  Publication date: Dec 2023 - Document type: IDC Survey - Doc  Document number: # US51429023

Intelligent Document Processing: Extract More Business Data and Intelligence from Semi-Structured and Unstructured Documents

By:  Amy Machado Loading


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This IDC Survey looks at intelligent document processing (IDP) within the enterprise. IDC's Enterprise Content and Knowledge Management Services team conducted a survey of 714 IT decision makers in North America to explore the current state of content services as well as future plans, including views about IDP. This IDC Survey examines the current state of IDP in the organization. IDP uses capture and document AI to extract, analyze, validate, and make qualitative and quantitative document information more available, regardless of the format. It leverages a combination of algorithmic, hard-coding, AI/ML, computer vision, and deep learning techniques to process both consistent document formats and those with zero structure and complete variability.

For the purposes of this survey, IDC defined "content services" as technologies that enable users to capture, create, share, route, collaborate on, organize, distribute, publish, and store content in a variety of formats including text, images, audio, and video.


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