target audience: TECH SUPPLIER Publication date: Aug 2023 - Document type: IDC Survey - Doc Document number: # US51103423
Print Supplies: Comparison of 2019 and 2023 Survey Results
Content
- 25 slides
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Abstract
This IDC Survey is based on two surveys on the topic of toner and ink cartridges conducted in the United States. The PowerPoint file offers analysis on select questions used in both studies to gauge the changes that have taken place between the two periods. It enables IDC to compare the most recent pre-COVID-19 pandemic period (June 2019) with current results (June 2023) to determine any significant differences that have occurred over time. This IDC Survey presentation examines the following topics:
- Print volume trends
- Drivers for increased printing
- Pain points associated with toner and ink cartridges
- Refilling cartridges
- OEM versus third-party cartridge perceptions
- Cartridge buying process