target audience: TECH BUYER  Publication date: Mar 2023 - Document type: IDC TechBrief - Doc  Document number: # US50495323

IDC TechBrief: Desktop as a Service

By:  Shannon Kalvar Loading


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This IDC TechBrief describes how desktop as a service (DaaS) is currently seen as part of the hybrid virtualization workspace mix. Desktop as a service allows enterprises to purchase a preconfigured digital workspace for their employees for a set, repeatable price. It is one piece of a technical response to the rapid diversification of enterprises' talent strategies as they attempt to meet new and current employees where they are, in a way that is both secure and enhances employee engagement. Getting the best effect from a DaaS deployment requires matching the solution to the correct employee profiles and emphasizing the ways in which DaaS improves the quality, speed, and fidelity of endpoint computing decisions.

"Desktop as a service is an integral, if misunderstood, part of organization's end-user computing (EUC) and talent strategies," said Shannon Kalvar, research director, IT Service Management and Client Virtualization, IDC. "Correctly using DaaS in both a technical and a talent context is key to delivering hybrid work experiences, both now and going forward."


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