target audience: TECH BUYER  Publication date: May 2023 - Document type: Tech Buyer Presentation - Doc  Document number: # US49230723

Using Artificial Intelligence Services to Improve Enterprise Intelligence

By:  Jennifer Hamel Loading


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This IDC Tech Buyer Presentation outlines key vendor attributes driving successful use of intelligent automation services, based on data from IDC's 2022 Future of Intelligence Sentiment Survey, IDC's 2022 Enterprise Intelligence Services Survey, and IDC's 2023 Artificial Intelligence Services Buyer Perception Survey. This presentation provides insights into the use of AI to improve enterprise intelligence through the lens of IDC's Future of Intelligence Framework. The presentation then explores how professional services providers help address critical challenges related to deploying AI solutions, as well as the key stakeholders involved in sponsoring AI services engagements.

According to Jennifer Hamel, research director, Analytics and Intelligent Automation Services at IDC, "AI has shown great potential in pilots and proofs of concept, but, in today's economic climate, organizations need their investments in AI technology to drive real business outcomes. CIOs and other senior leaders can benefit from services partners' ability to navigate a variety of adoption challenges as they look to incorporate AI into enterprise intelligence strategies."


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