target audience: TECH SUPPLIER Publication date: May 2023 - Document type: Market Share - Doc Document number: # US49200523
Worldwide Content Services Applications Market Shares, 2022: Transitioning to a Unified Content Model
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Abstract
This IDC study provides estimated vendor revenue and shares for the content services applications market for 2022, as well as for the enterprise content management applications and content sharing and collaboration applications submarkets. The content sharing and collaboration applications submarket includes both business and consumer revenue. This document includes commentary on market growth, emerging trends, and actionable advice for technology suppliers. It is the companion document to Worldwide Enterprise Content Services Applications Forecast, 2023–2027 (IDC #US49200423, forthcoming) and updates the worldwide software market shares included in Worldwide Enterprise Content Management Applications and Content Sharing and Collaboration Applications Market Shares, 2021: Modernizing Content Services with Cloud, AI, and Advanced Analytics (IDC #US48710622, May 2022).
"Organizations continue to seek increased operational efficiencies, especially in the current economic environment. At the same time, they must continue to support flexible work models and provide an exemplary customer experience," according to Holly Muscolino, group vice president, IDC's Enterprise Content and Knowledge Management Strategies research program. "To that end, we will see ongoing modernization, a continued shift to a unified content model, and significant impact from disruptive solutions based on new AI technologies."