target audience: TECH BUYER Publication date: Jan 2022 - Document type: IDC Perspective - Doc Document number: # US48673221
Creating Integral Services for the Agile Government IT Organization
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Abstract
This IDC Perspective emphasizes how integral services use cases are critical to the swift and timely achievement of "agile IT," a foundation for future government agency effectiveness. Integral services provide the technology foundation for delivering operative as well as transformative agile IT, which can be highly effective in the long-term survival of enterprises in the face of the ongoing pandemic and ensuing social and economic changes that demand effective government responses.
"For the digitally determined forward-thinking agency, integral IT services ensure the availability and optimization of any IT service delivered from either internally or externally available sources," says Thom Rubel, adjunct research advisor, IDC's IT Executive Programs (IEP). "Use cases for integral services provide an industry-agnostic view in the context of government digital transformation to assist IT leaders in reimaging their development or operational functions essential to a more agile IT environment."