target audience: TECH BUYER Publication date: Jun 2021 - Document type: IDC TechBrief - Doc Document number: # US47987821
IDC TechBrief: Process Mining Software
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Abstract
This IDC TechBrief provides business leaders and IT with an executive snapshot of process mining software, its impact on process improvement, and the value it brings to an enterprise through successful adoption.
"The purpose of process mining is to gain a fact-based understanding of business process variance and inefficiency to systematically improve the process to maximize performance while aligning with the overall goals of a business," according to Maureen Fleming, program vice president for Intelligent Process Automation Research at IDC. "Process mining is growing countercyclically through the COVID-19 pandemic, and as enterprises focus on improving profitability, they are looking for ways to drive cost out of their business processes. Process mining is a go-to software for supporting this."