target audience: TECH SUPPLIER Publication date: Dec 2023 - Document type: Market Forecast - Doc Document number: # US47931922
Worldwide Communications Platform as a Service Forecast, 2023-2027
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Abstract
This IDC study presents the forecast of worldwide revenue for the CPaaS market for 2023–2027.
“The CPaaS market has evolved and is mature. Enterprises are looking to CPaaS to reduce the client acquisitions and operational costs while providing tangible revenue upside leveraging agile AI-infused cloud communications tools,” according to Courtney Munroe, RVP, Telecommunications Research at IDC.