target audience: TECH SUPPLIER  Publication date: Dec 2023 - Document type: Market Forecast - Doc  Document number: # US47931922

Worldwide Communications Platform as a Service Forecast, 2023-2027

By:  Courtney Munroe

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Content

List of Tables

List of Figures



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Table of Contents


  • IDC Market Forecast Figure

    • Figure: Worldwide Communications Platform as a Service Revenue Snapshot

  • Executive Summary

  • Advice for Technology Suppliers

  • Market Forecast

    • Table: Worldwide Communications Platform as a Service Revenue by Service Segment, 2021–2027 ($B)

    • Table: Worldwide Communications Platform as a Service Revenue by Region, 2021–2027 ($B)

  • Market Context

    • Drivers and Inhibitors

    • Drivers

    • GSMA Open Gateway Initiative

    • Customer Engagement Spending

    • GenAI Adoption

    • Inhibitor

    • Impact of Inflation and Geopolitical Issues

    • Significant Market Developments

    • Changes from Prior Forecast

    • Figure: Worldwide Communications Platform as a Service Revenue, 2018–2027: Comparison of September 2021 and December 2023 Forecasts

  • Market Definition

  • Methodology

  • LEARN MORE

    • Related Research