Abstract

This IDC study assesses the capabilities and strategies of enterprise POS software solution providers that have a significant presence in the global grocery/food store segment. A key component of the evaluation is how IT buyers perceive the benefits of the POS software in meeting the unique and ever-changing needs of grocery stores as well as the providers' strategy and commitment to innovation to enable retailers' ongoing omni-channel success.

"The complexities of the current landscape in grocery means that POS providers must address not only the omni-channel needs of today but have a strong strategy for powering the omni-channel needs of tomorrow with the rapid innovation," says Margot Juros, research manager, Worldwide Retail Technology Strategies at IDC. "Successful players need to enable the visibility and democratization of data that comes from each customer touch point. One key differentiator among leaders in this space is the ability to provide real-time, actionable data to help grocery retailers make impactful changes at the store level."

Coverage