target audience: TECH BUYER  Publication date: Jun 2019 - Document type: IDC Perspective - Doc  Document number: # US45262319

What Is the Difference Between RPA and IA?

By:  Maureen Fleming Loading

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Abstract


This IDC Perspective answers the following key questions:

  • What is the difference between intelligent automation (IA) and robotic process automation (RPA)?
  • How do key RPA and IA software platforms compare?
  • What other technology capabilities are needed to build a competency in labor-related automation?

"Intelligent automation evolved to extend robotic process automation by providing AI. Since then, RPA providers extended their platforms to support AI," according to Maureen Fleming, program vice president, Intelligent Process Automation. "Treat RPA and IA as complementary naming conventions for the primary software platforms used for labor-related automation, and assume that AI is an important part of the picture."



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