Abstract

This IDC MarketScape assesses revenue cycle management (RCM) service solutions currently available in the U.S. market. This study aims to provide technology buyers with insight into the strategies, capabilities, and criteria healthcare organizations should consider when selecting an RCM service solution.

"Many providers do not have a clear idea of what revenue cycle service solutions are out there, better yet the value and benefits these can deliver to their organizations," says Mutaz Shegewi, research director, Worldwide Provider IT Transformation Strategies at IDC. "This is a new day and age for healthcare where the lines between providers and payers are blurrier than ever. RCM service solutions play an important role in ensuring that providers can better manage their revenue cycles from end to end and introduce next-generational capabilities that translate the technology investment into value not only through an impact on their bottom line but through better experiences for staff and patients as well."

Coverage