New Research

• IDC's Worldwide Technology Employment Impact Guide Taxonomy, 2019: Release Version 2H18

  Dec 2019 | Taxonomy | Doc # US45653719

  By: Eileen SmithProgram Vice President, Customer Insights & Analysis, Cushing AndersonProgram Vice President, IT Education and Certification, Marianne KoldingVice President, European Core Research Excellence Leader, European Skills Practice, Martin SundbladResearch Manager, Craig SimpsonResearch Manager, Customer Insights & Analysis

  This IDC study provides a detailed description of IDC's Worldwide Technology Impact Guide methodology and taxonomy. It should be used as a companion piece for IDC's Technology Impact Guide. Technology suppliers may utilize IDC's use case ap...

• Worldwide and U.S. IT Education and Training Services Forecast Update, 2019–2023

  Nov 2019 | Market Forecast | Doc # US45660219

  By: Cushing AndersonProgram Vice President, IT Education and Certification

  This IDC study presents an update to the worldwide and U.S. IT education and training services forecast for 2019–2023. The forecast includes an analysis of the regional drivers of IT education growth and delivery modalities and illustrates ...

• Worldwide Offshore-Based Horizontal BPO Services Forecast, 2019-2023

  Nov 2019 | Market Forecast | Doc # US44652619

  By: David TapperProgram Vice President, Outsourcing and Managed Cloud Services, Vladimir KroaAssociate Vice President, IT Services , CEMA, Cathy HuangAssociate Research Director, Services and Security, IDC Asia/Pacific, Jim WestcottResearch Manager, Application Solutions, Jason BremnerResearch Vice President, Industry and Business Solutions, Tom SealSenior Program Director, European Services, Alison CloseResearch Manager, Digital Business Operations and Analytics Services

  This IDC study presents forecasts of spending (customer expenditures) for the offshore-based horizontal BPO services market for 2019–2023 that includes HR, finance and accounting, procurement, and customer care by four importing regions (Un...

• IDC FutureScape: Worldwide Future of Work 2020 Predictions

  Oct 2019 | IDC FutureScape | Doc # US44752319

  By: Holly MuscolinoResearch Vice President, Content and Process Strategies and the Future of Work, Raymond Koh, Jan AlexaResearch Manager, Cushing AndersonProgram Vice President, IT Education and Certification, Roberta BiglianiVice President, Head of IDC Insights and IDC Future of Work Executive Lead - Europe, Megan Buttita, MLISResearch Director, Emerging Trends in Talent Acquisition, Worldwide Services Group, Giulia CarosellaResearch Analyst, European Industry Solutions, Customer Insights & Analysis, Evan HardieResearch Director, Printing & Hardcopy Peripherals, Mick HeysVice President, Future of WorkSpace & Imaging, IDC EMEA, Phil HochmuthProgram Vice President, Enterprise Mobility, Kazuko IchikawaGroup Manager, PC, Mobile & Client Solution, IDC Japan, Shannon KalvarResearch Manager , IT Service Management and Client Virtualization, Keith KmetzProgram Vice President, Imaging, Printing & Document Solutions, Marianne KoldingVice President, European Core Research Excellence Leader, European Skills Practice, Wayne KurtzmanResearch Director, Social and Collaboration, Amy LoomisResearch Director, Future of Work, Tom MainelliGroup Vice President, Devices & AR/VR, Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific, Ryan O’LearySenior Research Analyst, Legal, Risk, & Compliance, Deepan PathyResearch Manager, Lisa RowanResearch Vice President, HR, Talent, and Learning Strategies, Angela SalmeronResearch Manager, European Future of Work, David SchubmehlResearch Director, Cognitive/Artificial Intelligence Systems, Jean-François SegalottoAssociate Research Director, Europe, Antonio WangAssociate Vice President, Client System Research, Imaging, Printing & Document Solution Research, and Research Operation Center, IDC China

  This IDC study contains IDC analysts' future of work worldwide outlook for 2020."Technology, worker expectations, and the need for a new type of organizational agility are changing work as we know it," said Roberta Bigliani, vice president,...

• IDC FutureScape: Worldwide Education 2020 Predictions

  Oct 2019 | IDC FutureScape | Doc # AP44343519

  By: Gerald WangHead, Asia Pacific Public Sector, Antonio WangAssociate Vice President, Client System Research, Imaging, Printing & Document Solution Research, and Research Operation Center, IDC China, Shawn P. McCarthyResearch Director, Chris PennellResearch Director, IDC Government Insights, Leon XiaoSenior Research Manager, Vertical Industry Research and Consulting, IDC China, Jan AlexaResearch Manager, Cushing AndersonProgram Vice President, IT Education and Certification, Louise FrancisCountry Manager, IDC New Zealand, Oscar Omar GarciaAssociate Analyst Latin America, Linn HuangResearch Vice President, Devices & Displays, Akira MuranishiResearch Manager, IT Spending, IDC Japan, Manoj VallikkatResearch Manager

  This IDC study presents the worldwide education 2020 top 10 predictions."Education institutions today are constantly being confronted to rethink their future digital transformation strategies. online education competition, high-profile digi...

• IDC FutureScape: Worldwide Data, Integration, and Analytics 2020 Predictions

  Oct 2019 | IDC FutureScape | Doc # US44802519

  By: Dan VessetGroup Vice President, Analytics and Information Management, Carl W. OlofsonResearch Vice President, Data Management Software, Stewart BondResearch Director, Data Integration and Data Intelligence Software, Maureen FlemingProgram Vice President, Integration and Process Automation, Marci MaddoxResearch Director, Enterprise Content Strategies, Lynne SchneiderResearch Director, Data as a Service, Neil Ward-DuttonVice President, AI and DX European Research Practices, Christopher Lee MarshallAssociate Vice President, Jennifer HamelResearch Manager, Analytics and Intelligent Automation Services, Shintaro KusachiSenior Market Analyst, Software & Security, IDC Japan, Chandana GopalResearch Director, Business Analytics

  This IDC study provides IDC's 2020 top 10 predictions for data, integration, and analytics technology trends."Predictions highlighted in this IDC FutureScape outline some of the key requirements for the future of intelligence, which address...

• IDC FutureScape: Worldwide Services 2020 Predictions

  Oct 2019 | IDC FutureScape | Doc # US44800319

  By: Rebecca SegalGroup Vice President, Worldwide Services, Rob BrothersProgram Vice President, Datacenter and Support Services, Alison CloseResearch Manager, Digital Business Operations and Analytics Services, Jennifer HamelResearch Manager, Analytics and Intelligent Automation Services, Linus LaiVice President, Chad HustonResearch Manager, Worldwide Services, Tom SealSenior Program Director, European Services, Mukesh DialaniProgram Director, Product Engineering and Operations Technology/Services, Cathy HuangAssociate Research Director, Services and Security, IDC Asia/Pacific, Cushing AndersonProgram Vice President, IT Education and Certification, Megan Buttita, MLISResearch Director, Emerging Trends in Talent Acquisition, Worldwide Services Group, Douglas HaywardResearch Director, Worldwide Digital Strategy and Agency Services, Pushkaraksh ShanbhagSr. Research Manager, Peter MarstonResearch Director, Application Development, Testing, and Management Services, Curtis PriceProgram Vice President, Infrastructure Services, David TapperProgram Vice President, Outsourcing and Managed Cloud Services, Lisa RowanResearch Vice President, HR, Talent, and Learning Strategies, Ali ZaidiResearch Director, IT Consulting, Systems Integration, and Artificial Intelligence Services, Marianne KoldingVice President, European Core Research Excellence Leader, European Skills Practice

  This IDC study provides IDC's top 10 predictions for worldwide services for 2020 and beyond."As organizations increasingly partner with service firms to reach their technical and strategic goals, they must assess them based on the level of ...

• Oracle OpenWorld 2019: Opening the Ecosystem and Automating the Enterprise

  Oct 2019 | IDC Perspective | Doc # US45580019

  By: Eric NewmarkProgram Vice President - SaaS, Enterprise Apps, Industry Cloud, and Digital Commerce, Jordan JewellResearch Manager, Digital Commerce and Enterprise Applications, Dan VessetGroup Vice President, Analytics and Information Management, Melissa WebsterProgram Vice President, Content and Digital Media Technologies, Steve WhiteProgram Vice President, Channels and Alliances, Stewart BondResearch Director, Data Integration and Data Intelligence Software, Paul EdwardsDirector, Software Channels Research, Lynne SchneiderResearch Director, Data as a Service, Shari LavaResearch Director, SMB, Pam MillerDirector, Infrastructure Channels Research, Gerry MurrayResearch Director, Marketing and Sales Technology, Carl W. OlofsonResearch Vice President, Data Management Software, Ritu JyotiProgram Vice President, Artificial Intelligence Strategies, Alan WebberProgram Vice President, Customer Experience

  This IDC Perspective summarizes key takeaways from Oracle OpenWorld 2019 for technology buyers, including discussion around new product releases, future product road maps, and Oracle's overall strategy."Oracle OpenWorld 2019 delivered sever...

• HPE Reduces eWaste with Circular Economy Initiative

  Oct 2019 | Market Perspective | Doc # EUR145577219

  By: Marta Muñoz Méndez-VillamilResearch Director, IDC EMEA, Laszlo TothResearch Manager, European Personal Computing Devices, Mobile Devices, IoT, Hungary, Galina SpasovaSenior Research Analyst, Vladimir KroaAssociate Vice President, IT Services , CEMA

  This IDC Market Perspective discusses HPE's equipment upcycling/recycling initiative to reduce ewaste through its Financial Services division, in view of its journey toward the Circular Economy. Technology suppliers should become more proac...

• Central and Eastern Europe Cloud Services Market: 2019–2023 Forecast and 2018 Vendor Shares

  Oct 2019 | Technology Segment | Doc # EUR244725719

  By: Vladimir KroaAssociate Vice President, IT Services , CEMA, Petr Zajonc

  This IDC study presents a comprehensive view of the cloud services market in CEE, including market sizing for public and private cloud delivery models. It contains quantitative data from 2018 and market forecasts for 2019–2023. It summarize...