target audience: TECH SUPPLIER Publication date: May 2023 - Document type: Market Presentation - Doc Document number: # META50671123
IT Market Trends in the Middle East, Türkiye, and Africa Region
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Abstract
This IDC Market Presentation provides an overview of IT market trends in the Middle East, Türkiye, and Africa (META) region. The data used in the report is drawn from multiple IDC surveys, namely: the META CIO Survey 2023; the META CIO DX Survey 2023; the META CIO CX Survey 2023; the META Data, AI, and Automation Survey 2023; the META Cloud Survey 2023; the META Security Survey 2023; and the META Sustainability Survey 2023.
The presentation highlights the key factors impacting IT spending in the META region, gauges CIO perspectives on IT spending plans for 2023, and identifies the key digital transformation initiatives CIOs are planning to undertake in the near term. The presentation also takes a deep dive into customer experience, which is one of the most important business priorities in the META region. It examines the customer experience goals that organizations are pursuing and reveals potential CIO challenges.
In addition, the presentation explores how organizations are approaching their sustainability goals and unveils the strategic technology projects CIOs are prioritizing in 2023. It focuses on cloud services, cybersecurity, data and AI, and automation technologies. The presentation concludes with an IT services spending outlook for the META region, taking a close look at the growth of professional cloud services as well as project, support, and managed services.
This presentation is one of a series of documents to be published for IDC's Middle East and North Africa ICT Market Opportunity and Digital Business Strategies Continuous Information Service.