target audience: TECH SUPPLIER Publication date: Jul 2023 - Document type: Market Forecast - Doc Document number: # JPE50539423
Japan System and Service Management Software Forecast, 2023–2027
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Abstract
This study provides a qualitative and quantitative analyses of the Japan system and service management software market based on information collected through late May 2023. The study covers the three functional markets defined in IDC's software market definition (IDC's Worldwide Software Taxonomy, 2023 [IDC #US50513623, April 2023]): IT operation management software market, IT automation and configuration management software market, and IT service management software market, as well as the network management software and client endpoint management software markets as related markets.
"As the scope of enterprise IT operations expands from on-premises to cloud-based infrastructure, cloud operations (CloudOps) software is becoming increasingly important. To optimize cloud infrastructure operations with CloudOps software, organizations need to move away from traditional IT operations and to collaborate with business and development departments to restructure their operational structure and processes. It will be important for IT suppliers to enhance their consulting capabilities to understand their customers' cloud usage and operational issues and provide appropriate CloudOps solutions," says Shinichi Kimura, research manager, Software and Services at IDC Japan.