target audience: TECH SUPPLIER Publication date: Jun 2024 - Document type: IDC Survey Spotlight - Doc Document number: # EUR152311924
What are Employee Attitudes Toward Automation of Work Processes?
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Abstract
This IDC Survey Spotlight highlights an extract of results from IDC's EMEA FoW Employee Experience Survey, February 2024. It analyzes employee attitudes and opinions about automation in their organizations.
Results suggest employees do not fear automation and are willing to explore ways to harness and use its power to drive out boring, unskilled, and repetitive tasks; process inefficiencies; and unlock more rewarding human jobs. Managed print and content services (MPCS) vendors that can help sell the employee benefits of automation can navigate their customers through their digital journeys.