target audience: TECH SUPPLIER  Publication date: Apr 2024 - Document type: Market Perspective - Doc  Document number: # EUR151991124

The Generative AI Value Chain in the Telecommunications Industry


  • Matias Cho Loading
  • Chris Silberberg Loading


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This IDC Perspective showcases the generative AI value chain for the telco industry, identifying its key stages and stakeholders. It offers insights into telcos' investment allocations for GenAI projects and depicts the GenAI adoption timeline, analyzing when and at which stages of the value chain will value be captured. Additionally, it provides an understanding of how telcos can create value for their customers and identifies potential monetization scenarios for generative AI.

"In the rapidly evolving telco landscape, generative AI emerged as a transformative force. Telcos must navigate through uncertainty, leveraging strategic partnerships and alliances as well as developing innovative monetization models to harness its full potential. The journey from early adoptions to the scaling and optimization stages reveals a future in which generative AI redefines the industry," said Matias Cho, research analyst, EMEA Telecommunications Insights.


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