target audience: TECH BUYER Publication date: Jan 2022 - Document type: IDC MarketScape - Doc Document number: # EUR146178820
IDC MarketScape: European Managed Security Services 2022 Vendor Assessment
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Abstract
This IDC MarketScape analyzes 14 managed security services providers (MSSPs) in Europe. It examines the quantitative and qualitative characteristics of each vendor, accounting for the prevailing trends that customers need and expect to see from their MSSPs. It is based on a comprehensive and rigorous framework that examines how vendors compare with one another. It also considers the key factors that are expected to be most strategic in determining vendors' ability to meet the evolving needs of MSS customers over the short and long term.
This IDC MarketScape has identified eight Leaders in the European MSS market: Accenture, Atos, BT, Capgemini, IBM, Orange, Telefónica, and Verizon. It has also identified six Major Players: Deloitte, DXC Technology, Fujitsu, Deutsche Telekom's T-Systems, Wipro, and HCL.
"Adopting cloud services and remote work practices has added new layers of complexity for IT security practitioners to address," said Joel Stradling, research director, IDC European Security and Privacy. "This combination, in addition to the growing sophistication of the cyberthreats companies face, is driving strong demand for MSS in Europe."
"Successful MSS providers need to provide flexibility in their MSS contracts. Businesses tend to make decisions based on providers' demonstrations of technical flexibility to meet their unique requirements. Customers are also looking for partners that clearly understand where the prospect is on the evolutionary path toward secure IT infrastructure and managed services," said Claudio Stahnke, senior research analyst, IDC European Security and Privacy.