target audience: TECH BUYER  Publication date: Nov 2023 - Document type: IDC Perspective - Doc  Document number: # AP51368823

Best in Citizen Well-Being Award Winner Profile


  • Ravikant Sharma Loading
  • Manoj Vallikkat Loading


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This IDC Perspective discusses the nomination details of the Special Award for Smart Cities β€” Best in Citizen Well-Being winner from the IDC Future Enterprise Awards 2023 in Asia/Pacific with how generative AI (GenAI) can impact organizations moving forward.

β€œIn the era of AI ubiquity, government organizations must utilize AI to enhance government service delivery and improve citizen well-being. This not only signifies a groundbreaking advancement in government service delivery but also cultivates a new era of innovation and efficient support systems. The future of government services is increasingly dependent on AI-powered solutions,” says Ravikant Sharma, senior research manager, IDC Government Insights Asia/Pacific.


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