target audience: TECH BUYER Publication date: Nov 2023 - Document type: IDC Perspective - Doc Document number: # AP51336223
Petronas Delivers on the Promise of Data-Driven and Remote Operations at the Sungai Udang Regasification Terminal
This IDC Perspective discusses the nomination details of the Best in Future of Operations award from IDC’s Future Enterprise Awards 2023 in Asia/Pacific with how generative AI can impact organizations moving forward.
"The seamless integration of data-driven operations and decision making has ushered in a new era of efficiency, resilience, and agility at Petronas. Through the implementation of the unified operation center, virtual asset walkabout, and just-in-time field responder, data is no longer a passive resource but a dynamic tool that when properly contextualized, empowers field operators and management alike. By harnessing real-time data, advanced analytics, and remote access to critical site information, these innovations have unlocked the potential for swift, informed, and proactive decision making. This holistic data-driven approach not only optimizes plant performance but also enhances incident response capabilities and drives efficiency, underscoring the transformative power of technology in today's operational landscape," says Rakesh Patni, associate research director on Future of Operations, IDC Asia/Pacific.