Outsourcing Team
New Research
This IDC Survey Spotlight highlights results from the following question posed to 476 respondents from firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Survey: "D...
This IDC Tech Buyer Presentation provides an overview of the results from IDC's customer satisfaction award program, the IDC SaaS, Services, and Cloud CSAT Awards.This award program recognizes the leading software-as-a-service (SaaS) vendor...
These IDC Pivot Table banner books include vendor ratings data for IDC's Services Path 2023 program for seven technology-oriented service categories, namely application testing/digital assurance/quality engineering services, digital busines...
These IDC Pivot Table banner books include vendor ratings data for IDC's Services Path 2023 program for seven business-oriented service categories, namely business consulting services; customer care business process services; customer exper...
This IDC Survey is an examination of how IT and business leaders in Australia and New Zealand (ANZ) are navigating the potential impacts of generative AI (GenAI) on their organizations in the next 18 months in contrast to their global count...
This IDC Presentation is an accompanying piece to IDC FutureScape: Worldwide Digital Business Strategies 2024 Predictions — APEJ Implications (IDC #AP50343823, December 2023). It provides specific recommendations for two roles within techno...
This IDC Market Presentation is an accompanying piece to the main IDC FutureScape: Worldwide Services 2024 Predictions ─ Asia/Pacific (Excluding Japan) Implications report. It provides specific recommendations for two tech vendor personas, ...
This IDC FutureScape provides 10 predictions from 2024 to 2028 on important topics that characterise the digital business era, including the use of generative AI (GenAI) impacting many business units, new C-suite roles that will lead digita...
This IDC Presentation discusses the Asia/Pacific (excluding Japan) (APEJ) regionalization of IDC FutureScape: Worldwide Digital Business Strategies 2024 Predictions (IDC #US50120323, October 2023). With the advent of the digital business er...
This IDC study examines the impact surrounding the digital business (DB) era we are now in. Spending on digital technologies is growing while traditional, nondigital spending is stagnating or even slightly dropping. ANZ CEOs, concerned with...
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