target audience: TECH SUPPLIER  Publication date: May 2024 - Document type: Market Perspective - Doc  Document number: # US52124224

Enterprise Connect 2024: AI's Level Up for Collaboration, UCaaS, and CCaaS

By: 

  • Wayne Kurtzman
  • Mary Wardley
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Content

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Enterprise Connect 2024

  • New Market Developments and Dynamics

    • Key Announcements

    • Amazon

    • Cisco Webex

    • Google

    • Five9

    • Microsoft

    • NICE

    • RingCentral

    • Salesforce

    • Talkdesk

    • Twilio

    • Zoom

  • Advice for the Technology Supplier

    • Contact Center

    • In Summary

  • Learn More

    • Related Research

    • Synopsis