IDC PeerScape: Best Practices for Thwarting Generative AI Fraud

IDC PeerScape Figure

• Figure: IDC PeerScape: Generative AI Fraud — Practices to Identify and Combat It

Executive Summary

Peer Insights

• Practice 1: Conduct Regular Awareness Sessions at Which the Latest Fraudulent Practices Are Reviewed and Tested

• Challenge

• Examples

• City National Bank of Florida

• Madison Mutual Insurance Co.

• University of California at San Diego

• Guidance

• Practice 2: Revisit and Revise Cybersecurity Programs, Paying Special Attention to GenAI Fraud Capabilities

• Challenge

• Examples

• City National Bank of Florida

• Madison Mutual Insurance

• University of California at San Diego

• Guidance

• Practice 3: To Reduce Issues with Fraudulent Documents, Request That Additional Identity Verification Be Submitted with Claims

• Challenge

• Examples

• City National Bank of Florida

• Madison Mutual Insurance

• University of California at San Diego

• Guidance

• Practice 4: Have a Comprehensive Brand Protection Strategy to Combat Social Media Impersonation

• Challenge

• Examples

• City National Bank of Florida

• Madison Mutual Insurance

• University of California at San Diego

• Guidance

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• Related Research