target audience: TECH SUPPLIER  Publication date: Sep 2023 - Document type: Taxonomy - Doc  Document number: # US51218422

IDC's Worldwide Digital Transformation Use Case Taxonomy, 2023: Transportation and Logistics

By:  Travis Eide Loading

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Table of Contents


  • IDC's Worldwide Digital Transformation Taxonomy

    • Figure: Digital Transformation Primary Segments for Transportation and Logistics

  • Digital Transformation Taxonomy Changes for 2023

    • Table: Summary of Transportation and Logistics Use Case Changes in 2023

  • Taxonomy Overview

    • Understanding and Using IDC's Digital Transformation Taxonomy

  • Definitions

    • Transportation and Logistics

    • Digital Mission: Real-Time Service Excellence

    • Strategic Priority: Customer Service and Collaboration

    • Figure: Customer Service and Collaboration

    • Customer Service and Collaboration Program: Customer and Consumer Engagement

    • Table: Use Case Detail for Customer and Consumer Engagement

    • Customer Service and Collaboration Program: Iterative Innovation

    • Table: Use Case Detail for Iterative Innovation

    • Customer Service and Collaboration Program: Service Excellence

    • Table: Use Case Detail for Service Excellence

    • Strategic Priority: Real-Time Supply Chain

    • Figure: Real-Time Supply Chain

    • Real-Time Supply Chain Program: Digital Operations

    • Table: Use Case Detail for Digital Operations

    • Real-Time Supply Chain Program: Visibility and Risk Management

    • Table: Use Case Detail for Visibility and Risk Management

    • Real-Time Supply Chain Program: Global Trade and Regulatory Compliance

    • Table: Use Case Detail for Global Trade and Regulatory Compliance

    • Strategic Priority: Asset and Resource Management

    • Figure: Asset and Resource Management

    • Asset and Resource Management Program: People Assets

    • Table: Use Case Detail for People Assets

    • Asset and Resource Management Program: Fixed and Mobile Assets

    • Table: Use Case Detail for Fixed and Mobile Assets

    • Asset and Resource Management Program: Digital Assets

    • Table: Use Case Detail for Digital Assets

    • Strategic Priority: Value-Added Services

    • Figure: Value-Added Services

    • Value-Added Services Program: Direct to Consumer

    • Table: Use Case Detail for Direct to Consumer

    • Value-Added Services Program: Mobile Services

    • Table: Use Case Detail for Mobile Services

    • Value-Added Services Program: Fixed Services

    • Table: Use Case Detail for Fixed Services

  • Learn More

    • Appendix

    • IDC's Digital Transformation Spending Guide

    • Related Research

    • Synopsis