target audience: TECH BUYER  Publication date: Mar 2023 - Document type: IDC Perspective - Doc  Document number: # US50475323

Driving Healthcare Consumer Experience and Engagement Through Technology

By:  Jennifer Eaton Loading

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Driving Healthcare Consumer Experience and Engagement Through Technology

  • Situation Overview

    • Overview

    • Figure: Transforming the Consumer Experience

    • Technology Enablers of Empathy at Scale

    • Figure: Spending on Digital Patient Engagement and Experience Increase by Areas

  • Advice for the Technology Buyer

  • Learn More

    • Related Research

    • Synopsis