target audience: TECH BUYER  Publication date: Aug 2024 - Document type: IDC Perspective - Doc  Document number: # US50068223

Customer Engineering Services Case Study: Augmented Reality for Distributed Field Service Workers

By:  Bryan Bassett

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Augmented Reality for Distributed Field Service

  • Situation Overview

    • What CES Needed and Why

    • The Search for an Augmented Reality Solution

    • CareAR Assist

    • CareAR: Support, Planning, and Pilot

    • Future Outlook

  • Advice for the Technology Buyer

  • Learn More

    • Related Research

    • Synopsis