target audience: TECH SUPPLIER  Publication date: Jan 2023 - Document type: Market Perspective - Doc  Document number: # US49981722

Buyer Investments Continue for Customer Engagement Applications and Enterprise Applications, 2023

By:  Mickey North Rizza

Add to shopping cart $7,500.00
Back to Document Abstract

Content

List of Figures



Related Links

Back to Document Abstract

Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Software Investments Continue in 2023

  • New Market Developments and Dynamics

    • The Details Are in the Budgets

    • Figure: Customer Engagement Application Budget Changes from 2022 to 2023

    • Figure: Enterprise Application Budget Changes from 2022 to 2023

    • Recession Impact of IT Budgets and the Digital Business Needs

    • Figure: Recession Impact of IT Budgets

    • Employee Experience Is at the Heart of Moving into the Digital World

    • Disruption Brings Endurance

    • Figure: Work Practices and Technology Investments Most Likely to Endure in Current Market Disruptions

  • Advice for the Technology Suppliers

  • Learn More

    • Related Research

    • Synopsis