IDC FutureScape: Worldwide CIO Agenda 2023 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide CIO Agenda 2023 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: By 2025, 70% of CIOs Will Find Their Roles Being Challenged by LOB Counterparts Who Better Demonstrate the Ability to Align Technology with the Organization's Mission and Customers

• Associated Drivers

• IT Impact

• Guidance

• Prediction 2: By 2025, 60% of CIOs Will Increase Their Reach and Impact by Effectively Governing "Pervasive IT" Spanning LOBs and Ecosystem Partners and Optimizing Services from the Best Contributors

• Associated Drivers

• IT Impact

• Guidance

• Prediction 3: To Address the Increasing Volatility of Market and Customer Needs, by 2026, 60% of CIOs Will Use Operating Model Design to Optimize Value Stream, Agile Architecture, and Risk Management

• Associated Drivers

• IT Impact

• Guidance

• Prediction 4: By 2024, 65% of CIOs Will Actively Harness Resilience Capabilities as a Competitive Advantage to Deliver Financial, Supply Chain, Ecosystem, and Sustainability Differentiation

• Associated Drivers

• IT Impact

• Guidance

• Prediction 5: Through 2025, Only 45% of CIOs Will Achieve a True Intelligent Enterprise That Blends AI/ML and Deep Automation with Speed and Scale to Monetize Changing Business Environments

• Associated Drivers

• IT Impact

• Guidance

• Prediction 6: To Cope with Skills Shortages, Labor Needs, and Work That Is Beyond Human Abilities, by 2026, 75% of CIOs Will Broadly Augment Critical Systems with Embedded Intelligence and Automated Technologies

• Associated Drivers

• IT Impact

• Guidance

• Prediction 7: By 2025, 70% of CIOs Will Rely More on Operational Data and Information Collected on the "Edge," as Businesses Look to Act on Multiple Source Real-Time Data for Faster Decision Making

• Associated Drivers

• IT Impact

• Guidance

• Prediction 8: By 2024, 40% of CIOs Will Be Tasked with Using Technology Ethically to Gain Insight into Employee Experience and Their Perceptions of the Company's Offerings and to Enable Them to Amplify the Brand

• Associated Drivers

• IT Impact

• Guidance

• Prediction 9: Through 2027, 80% of CIOs Will Provide Governance in Selecting "Clean" Information Technology, Holding Partners Accountable, and Managing Systems with Sustainability Metrics

• Associated Drivers

• IT Impact

• Guidance

• Prediction 10: By 2025, with 40% or More of IT Spending as a Service, Use of Short Duration Capex Cutting Tactics Will be Constrained, Instead Requiring Lasting Opex Resets of 10–30% in Software and Resources

• Associated Drivers

• IT Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• Storms of Disruption — Accelerating, Interconnected Uncertainty

• Economic Instability — Flurry, Snowball, or Avalanche?

• Digital Business — Stepping Stone to the Future Enterprise

• Meaningful Intelligence — Differentiated Decision Power

• Ecosystem-Based Innovation — Driving Enterprise Value

• Work Mode Upheaval — New Models and Leadership

• Everything as a Service — Thriving Through the Change

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• Related Research