target audience: TECH BUYER  Publication date: Jul 2022 - Document type: IDC Perspective - Doc  Document number: # US49300022

Creating the Conversational Enterprise

By:  Wayne Kurtzman Loading

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Creating the Conversational Enterprise

  • Situation Overview

    • Trusted Engagement

    • Figure: The Acceleration of Trusted Engagement

    • Trust at the Core

    • Communicate

    • Collaborate

    • Community

    • Why This Matters

  • Advice for the Technology Buyer

    • If You Build It …

    • Watch for the Fork in the Road …

    • Hidden Importance

    • The Future Is Being Connected with Each Other

  • Learn More

    • Related Research

    • Synopsis