IDC MarketScape: Worldwide Support Services 2022 Vendor Assessment

IDC MarketScape Figure

• Figure: IDC MarketScape Worldwide Support Services Vendor Assessment

IDC Opinion

IDC MarketScape Vendor Inclusion Criteria

• Datacenter Equipment Support

Advice for Technology Buyers

• Figure: Top 3 Benefits of Using Support Services

Vendor Summary Profiles

• Cisco

• Strengths

• Challenges

• Dell

• Strengths

• Challenges

• Hitachi Vantara

• Strengths

• Challenges

• HPE

• Strengths

• Challenges

• Huawei

• Strengths

• Challenges

• IBM

• Strengths

• Challenges

• Juniper

• Strengths

• Challenges

• Lenovo

• Strengths

• Challenges

• NetApp

• Strengths

• Challenges

• Oracle

• Automation of Support

• Strengths

• Challenges

• Pure

• Strengths

• Challenges

Appendix

• Reading an IDC MarketScape Graph

• IDC MarketScape Methodology

• Market Definition

• Support Services

• Managed Support Services

• Strategies and Capabilities Criteria

• Table: Key Strategy Measures for Success: Worldwide Support Services

• Table: Key Capability Measures for Success: Worldwide Support Services

Learn More

• Related Research

• Synopsis