target audience: TECH BUYER  Publication date: Feb 2022 - Document type: IDC PeerScape - Doc  Document number: # US48841521

IDC PeerScape: Practices for Using Employee Experience to Drive Business Growth

By:  David Weldon

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Table of Contents


  • IDC PeerScape Figure

    • Figure: IDC PeerScape: Employee Experience — Practices to Drive Business Growth

  • Executive Summary

  • Peer Insights

    • Practice 1: Instruct Supervisors to Collect and Assess Employees' Experiences, Challenges, and Goals

    • Challenge

    • Examples

    • Net Health

    • City of Virginia Beach

    • Connex Credit Union

    • Guidance

    • Practice 2: Align Employee Skills, Traits, and Knowledge to Business Goals

    • Challenge

    • Examples

    • Net Health

    • City of Virginia Beach

    • Connex Credit Union

    • Guidance

    • Practice 3: Provide Tools for Employees to Contribute Opinions, Voice Concerns, and Share Information

    • Challenge

    • Examples

    • Net Health

    • City of Virginia Beach

    • Connex Credit Union

    • Guidance

    • Practice 4: Compare Employee Sentiment and Progress Toward Goals With Productivity and Profitability Metrics

    • Challenge

    • Examples

    • Net Health

    • City of Virginia Beach

    • Connex Credit Union

    • Guidance