The Future of IT: Never Has the IT Organization Been More Crucial to the Future of the Enterprise

Executive Snapshot

• Figure: Executive Snapshot: The Future of IT — Never Has the IT Organization Been More Crucial to the Future of the Enterprise

Situation Overview

• Figure: Understanding Digital Organization Structures

• Pandemic Challenges and Digital Transformation: CIOs and IT Organizations Had to Step Up to the Plate

• IT Organization Under Fire?

• Joe Peppard Is Wrong, But the Challenges Facing the IT Organization Are Real

• "No Man Is an Island, and the IT Department Shouldn't Be One Either"

• Figure: IT Organizational Structure

• "Leaving IT Decisions and Activities to a Department That Is Figuratively and Sometimes Physically Far from the So-Called Core Business Is a Recipe for Disaster"

• "The Partnership Model Also Assumes That It's Possible for the Various Corporate Units to Define Up Front and Many Months in Advance Exactly What They Will Need from the IT Department"

• "This Model Inevitably Means That the Metrics by Which the IT Department Is Measured Are Often Irrelevant to the Success of the Business"

• "Having an IT Department Is Exactly What Will Prevent Companies from Being Innovative, Agile, Customer-Focused, and Digitally Transformed"

• Future Enterprise and Future IT

• Figure: IDC's Framework for Future IT

• Figure: The Future Landscape

Advice for the Technology Leader

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• Related Research

• Synopsis