target audience: TECH BUYER Publication date: Sep 2021 - Document type: IDC PeerScape - Doc Document number: # US47595621
IDC PeerScape: Practices for Successful Digital Infrastructure Autonomous Operations
Table of Contents
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IDC PeerScape Figure
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Figure: IDC PeerScape: Digital Infrastructure — Practices for Successful Autonomous Operations
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Executive Summary
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Peer Insights
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Practice 1: Rationalize Management Platforms to Streamline Operations and Speed Response
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Challenge
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Examples
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Accenture
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Drop Tank
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Guidance
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Practice 2: Automate Data Discovery and Validation in Context of Service-Aware KPIs
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Challenge
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Examples
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Accenture
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Centrica
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Guidance
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Practice 3: Incent Operational Transformation with Gamification
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Challenge
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Example
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Centrica
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Guidance
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Practice 4: Focus on Outcomes and Leverage Vendor-Defined Best Practices
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Challenge
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Examples
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Accenture
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Drop Tank
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Guidance
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Practice 5: Understand and Manage Strategic Dependencies
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Challenge
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Examples
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Accenture
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Drop Tank
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Guidance
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