target audience: TECH BUYER  Publication date: Dec 2019 - Document type: IDC Perspective - Doc  Document number: # US45719819

The CIO's Role in Optimizing Enterprise Employee Experience: Taking Care of the Basics

By:  Cora Carmody

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: The CIO's Role in Optimizing Employee Experience — The Basics

  • Situation Overview

    • The Employee Journey from Hire to Retirement

    • Attracting Candidates

    • Getting an Offer

    • Onboarding

    • Onsite Employees

    • IT Service Management

    • Enterprise Architecture

    • Tool Selection

    • Cybersecurity

    • Basic Functionality

    • Remote Work, Traveling Workers, and Distributed Offices

    • Human-to-Human Connection and Collaboration

  • Advice for the Technology Leader

    • Figure: Essential Guidance

  • Learn More

    • Related Research

    • Synopsis