target audience: TECH SUPPLIER  Publication date: Aug 2023 - Document type: Taxonomy - Doc  Document number: # EUR151043323

IDC's Worldwide Digital Transformation Use Case Taxonomy, 2023: Insurance

By:  Davide Palanza

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Table of Contents


  • IDC'S Worldwide Digital Transformation Taxonomy

    • Figure: Digital Transformation Primary Segments for Contextual and Value-Centric Insurance

  • Digital Transformation Taxonomy Changes for 2023

    • Table: Summary of Insurance Use Case Changes for 2023

  • Taxonomy Overview

    • Understanding and Using IDC's Digital Transformation Taxonomy

  • Definitions

    • Insurance

    • Digital Mission: Contextual and Value-Centric Insurance

    • Strategic Priority: Omni-Experience Engagement

    • Figure: Omni-Experience Engagement

    • Omni-Experience Engagement Program: Omni-Channel Delivery of Products and Services

    • Table: Use Case Detail for Omni-Channel Delivery of Products and Services

    • Omni-Experience Engagement Program: Customer-Driven Product and Service Innovation

    • Table: Use Case Detail for Customer-Driven Product and Service Innovation

    • Omni-Experience Engagement Program: Targeted Marketing and Communication

    • Table: Use Case Detail for Targeted Marketing and Communication

    • Strategic Priority: Usage- and Value-Oriented Offerings

    • Figure: Usage- and Value-Oriented Offerings

    • Usage- and Value-Oriented Offerings Program: Usage-Based Insurance

    • Table: Use Case Detail for Usage-Based Insurance/Evidence-Based Pricing

    • Usage- and Value-Oriented Offerings Program: Preventative Insurance

    • Table: Use Case Detail for Preventative Insurance

    • Usage- and Value-Oriented Offerings Program: Bundled Offerings Through Partnership Ecosystem

    • Table: Use Case Detail for Bundled Offerings Through Partnership Ecosystem

    • Strategic Priority: Frictionless Insurance

    • Figure: Frictionless Insurance

    • Frictionless Insurance Program: Process Optimization

    • Table: Use Case Detail for Process Optimization

    • Frictionless Insurance Program: Omni-Channel Optimization

    • Table: Use Case Detail for Omni-Channel Optimization

    • Frictionless Insurance Program: Open and Collaborative Enterprise

    • Table: Use Case Detail for Open and Collaborative Enterprise

    • Strategic Priority: Building Cognitive Competencies

    • Figure: Building Cognitive Competencies

    • Building Cognitive Competencies Program: Intelligent Risk Management

    • Table: Use Case Detail for Intelligent Risk Management

    • Building Cognitive Competencies Program: Intelligent Compliance Handling

    • Table: Use Case Detail for Intelligent Compliance Handling

    • Building Cognitive Competencies Program: Data Monetization

    • Table: Use Case Detail for Data Monetization

  • Learn More

    • Appendix

    • IDC Digital Transformation Spending Guide

    • Related Research

    • Synopsis