target audience: TECH BUYER Publication date: Dec 2023 - Document type: IDC PeerScape - Doc Document number: # EUR149441622
IDC PeerScape: Best Practices for Scaling Automation with a Center of Excellence
Table of Contents
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IDC PeerScape Figure
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Figure: IDC PeerScape: Best Practices for Scaling Automation with a Center of Excellence
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Executive Summary
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Peer Insights
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Practice 1: Build a COE as Part of an Organizational Strategy and Support Strategic Alignment with the Business
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Challenge
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Examples
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Deloitte
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Hapag-Lloyd
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Guidance
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Practice 2: Constantly Review the COE Operating Model and Be Ready for Changes
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Challenge
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Examples
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Deloitte
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Credit Suisse
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Hapag-Lloyd
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Guidance
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Practice 3: Expand COE Functions Beyond Technical Expertise
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Challenge
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Examples
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Hapag-Lloyd
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SEG Automotive Manufacturing Company
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A Large Financial Organization in the U.K.
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Guidance
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