target audience: TECH BUYER  Publication date: Feb 2023 - Document type: IDC PeerScape - Doc  Document number: # CA49332023

IDC PeerScape: Datacenter Hosting and Colocation Practices to Raise Satisfaction and Value in Canada

By:  Jason Bremner

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Table of Contents


  • IDC PeerScape Figure

    • Figure: IDC PeerScape: Datacenter Hosting and Colocation — Practices to Raise Satisfaction and Value in Canada

  • Executive Summary

  • Peer Insights

    • Practice 1: Plan for Customer and Service Provider Technology Changes to Minimize Future Disruptions

    • Challenge

    • Examples

    • Global Scientific Testing Services Company

    • Western Canadian Banking Services Company

    • Guidance

    • Practice 2: Train Your Teams on the Contract Terms and Conditions to Ensure They Are Followed

    • Challenge

    • Examples

    • Multinational IT Services Vendor

    • Wireless Telecommunications Company

    • Guidance

    • Practice 3: Schedule Regular Checkpoints with Your SP as Part of Your Governance Efforts

    • Challenge

    • Examples

    • Multinational Legal and Business Service Provider

    • Canadian Retailer

    • Guidance