target audience: TECH BUYER Publication date: May 2023 - Document type: IDC Perspective - Doc Document number: # AP50338523
Automation and Productivity Tools for the Frontline Workforce
Table of Contents
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Executive Snapshot
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Figure: Executive Snapshot: Automation and Productivity Tools for the Frontline Workforce
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Situation Overview
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Strategies to Empower Frontline Workers
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Navigating the Challenges of Digital Transformation
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Figure: Challenges Faced in Digital Transformation
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Organizational Challenges that Businesses Often Face on Their Digital Transformation Journey
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Technological Challenges that Frontline Businesses Often Face on Their Digital Transformation Journey
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Productivity Tools that Can Benefit Frontline Workers
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Automation Technologies for the Frontline Workforce
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Artificial Intelligence
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Augmented Reality
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Use Cases of AR to Achieve Automation for the Frontline Workforce
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Cloud Computing
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Use Cases of Cloud Computing to Achieve Automation for the Frontline Workforce
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Internet of Things
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Use Cases of IoT to Achieve Automation for the Frontline Workforce
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Robotic Process Automation
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Use Cases of RPA to Automate Tasks for the Frontline Workforce
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Case Studies
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Conclusion
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Advice for the Technology Buyer
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Figure: Process for Implementing Automation
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Learn More
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Related Research
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Synopsis
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