target audience: TECH SUPPLIER Publication date: Dec 2024 - Document type: IDC Survey - Doc Document number: # US52739324
SMB Communications Services Survey, 2024: Artificial Intelligence
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Abstract
This IDC Survey provides a summary of results from IDC’s SMB Communications Services Survey, an online survey of United States–based small and medium-sized businesses fielded in August 2024. This portion of the survey explores key issues related to the adoption and integration of generative AI solutions by businesses with between 1 and 499 employees.